How Did the Client Approach Us?

Michelle Holmes, a Canadian startup founder, approached us with an early-stage idea to build RAD—a rural-first food delivery app. After structured startup consultations and MVP scoping sessions with our team, we co-created a go-to-market plan and lean feature set for version 1.
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What is the Platform All About?

Launching a food delivery startup in Canada presented significant opportunities, but achieving market penetration against established competitors required strategic differentiation. Our startup market research revealed that rural area food delivery represented a blue ocean opportunity - an underserved market segment with high demand but limited supply.

This market validation became the startup's core value proposition. By targeting remote locations that existing delivery platforms couldn't efficiently serve, RAD positioned itself as the pioneer in rural delivery services, following a direct-to-consumer startup model that prioritized accessibility and market expansion.

For startup revenue optimization, we implemented a distance-based pricing strategy with delivery fees calculated per 3-kilometer radius - ensuring sustainable unit economics from day one.

The startup also required an automated backend system for featuring bestselling items, enabling restaurant partners to optimize their product displays. This led to our multi-stakeholder platform architecture decision.

Outcomes of Our Multi-Party Platform Approach with Features

Our startup development approach utilized a comprehensive multi-platform strategy. After extensive startup brainstorming sessions and user journey mapping, we designed a scalable ecosystem including: Admin web dashboard, Vendor management portal, Delivery partner mobile app, and consumer-facing website and mobile applications.

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Here are the food delivery app features of all the RAD user platforms

Panel 1 - Admin Panel (Web)

  • Real-time business analytics and KPI tracking
  • Restaurant onboarding and approval workflows
  • Delivery partner recruitment and management
  • Performance metrics and review monitoring
  • Commission and revenue management
  • Tax compliance and financial reporting
  • Marketing campaign and banner management
  • Push notification and email automation
  • Promotional code and discount management
  • Category and inventory management
  • Individual partner performance analytics
  • Data export and backup systems
  • App Settings
  • Customer support and complaint resolution

Panel 2 - Consumer/End user (Website/Application Android + iOS)

  • Allow Location Permission - Accept
  • Profile Management
  • Payment Method Management
  • List of All Near By Restaurants
  • Header Search Bar
  • Select The Food & Can See;
  • Category and Filters
  • View Cart
  • Add Delivery Address
  • Apply Promo Code
  • Place The Order
  • Notification
  • Notification When Delivery Boy Arrived
  • History of Past Orders
  • Review And Ratings
  • History of Payment Receipt
  • Settings - Notification Management
  • Payment Setting

Panel 3 - Restaurant Owner or Vendor App (Web + Tablet)

  • Registration
  • Statistical Dashboard
  • Restaurant Profile Management
  • Manage foods products
  • Inventory management
  • Set Accepted Orders
  • Notification Management
  • Manage Offers & Promo codes
  • View Order History
  • Export Reports (Reports In CSV File Format)

Panel 4 - Delivery Partner (app)

  • Profile Update
  • Order Acceptance/Order Rejection
  • Order Management
  • Notifications
  • App Designing
  • App development in Flutter.
  • One week Testing of the app
  • Live Deployment of the app
  • Month Free support period
  • Payment gateway integration
  • Turn ON Duty
  • Receive Order Request
  • Live Track Location
  • In-app Text Chat & Manually Call To Customers
  • Manually Send Push Notification To Customers
  • Section For My Orders (On-going, Future, Pending, Past)
  • Review & Rating For Customers
  • Get Tip From Customers
  • History Trips and Payments
  • Total Earning Reports
  • Request Payment Withdrawal To Admin
  • SOS - Emergency Button (Shows Notification To Admin Dispatcher Panel)

Process of Meal Order App Designing & Development

The style and consistency of our project are the results of an intricate process we follow. Each step stimulates and lays the foundation for the next stage.

Brainstorming

  • Fixating Business Platform
  • Creating USPs
  • Understanding User Flows

Designing

  • Color theory
  • Wireframing
  • Design Sprints

Development

  • Tech Stack
  • Clean Coding
  • Security & Integrations

Testing & Deployment

  • Speed Tests
  • Quality Analysis
  • Bug Fixing & Maintenance
Rural-Area-Delivery-App

Extra Chunk of Efforts in Developing App for Food Delivery to Rural Areas

Besides delivering what is mentioned in the project's scope, our mobile app development services involve a holistic approach. Our team ensured to provide the client with everything that made this meal delivery app as perfect as it can be!

Delivery Module - On placing the order, the algorithm should automatically send notifications to nearby drivers one by one to schedule the pickup of the food parcel and deliver it to the customer.

Tips Management - The usual tipping to delivery personnel has a new addition. Users using the RAD food delivery app can also give tips to store vendors. This can be a fixed amount or even a percentage of the total order amount.

Payout - We automated the weekly payout system rather than keeping it manual.

Availability Status - Not only the delivery personnel but also store vendors can set their status to either 24 hour open or full-day closed. They may also customize a time slot that can reflect immediately.

Navigation - Our developers used the Socket IO to integrate live tracking of delivery persons & chat between customers & assigned delivery persons.

Support - We simplified the complaint submission process as it is vital for users to communicate their grievances and problems to the restaurants. Both vendors and admin can see this feedback from consumers.

Technology Stack

Technologies

Colors & Typography - Food Ordering App UI Design

Ensuring the best User Interface and Experience is our duty. To get the food ordering app UI design right, the skilled designers on board worked on a beautiful color theory for this food delivery application.

Food-Ordering-App-UI-Design

Explore the Smooth App Experience Via These Screenshots

These snippets are just an example of how well-structured and user-oriented all the panels are. Take a thorough look!

Food-Delivery-Platform-Portfolio

Challenges & Solutions

01 The startup founder initially preferred manual payout processes, which would have created operational inefficiencies and scaling limitations.

Solution - We presented two automated payout solutions with detailed workflow documentation. The founder selected our recommended automated weekly payout system, ensuring operational scalability as the startup grows.

02 Mid-development request for restaurant tablet application with tight startup launch deadlines.

Solution - We created a cross-platform Flutter application (instead of native apps) to save time & deliver the final product on time.

Testimonial - Client Delight

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“Transforming my startup vision into reality would have been impossible without the exceptional development team at aPurple. Beyond technical development, they provided invaluable startup consulting and helped brainstorm unique market differentiators. I'm excited to collaborate on version 2.0 of our platform.”

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-Michelle Holmes

Founder of RAD

Partner with Startup Development Experts

Ready to transform your startup idea into a market-ready platform? Connect with our startup development specialists for building scalable food delivery solutions.

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FAQs

The time duration to build a food delivery app can be variable. It depends on the number of features and complexity of functionalities that the app offers.
Startup development costs typically range from USD 20-60k, depending on feature scope and platform complexity. We offer flexible engagement models tailored to startup budgets and scaling requirements.
aPurple specializes in startup development with experienced teams across multiple domains. Our proven track record includes successful startup launches across various industries. Explore our startup portfolio and submit your project inquiry today.
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