Penske VS. U-Haul: A Comparison Between The Two Best Movers

Penske vs Uhaul which is the best

Editor’s Note – In this blog, we will discuss the two giants in moving truck rentals, Penske movers and U-Haul moving Truck. Later we will compare Penske vs UHaul, the best moving truck companies to understand the pros and cons of both businesses.

Aren’t packing and moving messy errands?

Just imagine having professional support to help you get your work done. What a relief it would be!

Moving truck rental companies are here to take up all your hassle and provide you with a smooth moving experience.

Several truck rental companies like Uber for Trucks offer services via a variety of cargo trailers and moving containers. They charge extra fees for each service add-on.

Let us begin by knowing the moving businesses in detail and how they operate transportation and logistics.

Penske Truck Rental

Penske Corporation is one of America’s most popular transportation companies for about 51 years. In 1969 Roger Penske founded this truck leasing, logistics, and supply chain management company. And since then, Penske moving truck the company has grown to become a moving truck rental company globally.

Moreover, Penske operates in North America, South America, Europe, and Asia, and it provides services to various industries, including automotive, healthcare, retail, and government.

Furthermore, the company is known for its high-quality vehicles and commitment to innovation, sustainability, and customer service. To sum up, Penske has a strong culture of excellence and has won numerous awards and recognitions for its services.

Customer Support and Reviews

  • Glassdoor – 3.6
  • ConsumerAffairs – 3.7
  • Indeed Employees Review – 3.4
  • Play Store – 4.2
  • App Store – 4.1

U Haul Truck Rental

U-Haul Transportation is a moving and storage rental vehicles company founded in 1945 by Leonard Samuel Shoen. The company has grown to become the largest provider of a Do-It-Yourself (DIY) moving company and storage solutions in North America. It has about 22,000 locations across the United States and Canada.

The logistics company provides a wide range of services, including truck, cargo van, and trailer rentals, moving supplies, storage facilities, and even shipping services. The company’s rental trucks come in various sizes to accommodate different moving needs, from small cargo vans to large 26-foot trucks.

UHaul, an affordable truck rental, is known for its distinctive orange and white trucks and trailers, which have become a familiar sight on highways across North America. The company’s services are widely used by people who are moving to a new home or relocating for work, as well as by businesses that need to transport goods or equipment.

Customer Support and Reviews

  • Glassdoor – 3.3
  • ConsumerAffairs – 3.9
  • Indeed Employees Review – 3.5
  • Play Store – 2.4.
  • App Store – 4.5

Comparison Between the Penske vs. UHaul

Both U-Haul and Penske offer truck rental services and have developed apps to facilitate the rental process for their customers. The below table explains the objective differences between the two rental businesses in the moving industry:

Penske Truck Rental VS. U-Haul: Choose The Best

Let’s look at a detailed comparison of some of the functions and features of Penske vs UHaul business apps:

1. Business Model (Working)

Penske, a renowned truck rental company, has crafted a unique business model over the years. Some of the key components of Penske’s business model include truck leasing, logistics, supply chain management, diversification of services, and regular innovation.

The critical components of the U-Haul business model include;

  • Truck and equipment rental.
  • Self-storage.
  • Franchising with independent dealers to create a Uhaul location.
  • Sustainability of the environment.

2. Revenue Streams

Penske Truck Rental and U-Uhaul are two separate companies with different revenue streams. Let us look into each one separately:

Penske Truck Rental:

Penske Truck rental generates revenue by renting out trucks, trailers, and other vehicles for commercial and personal use. The company offers a variety of rental options, including one-way rentals, round-trip rentals, and long-term leases. Customers can choose from a range of vehicle sizes, from small U-Uhaul cargo vans to large tractor-trailers.

In addition to rental fees, Penske generates revenue by offering various add-on services, such as packing supplies, towing vehicles and equipment, Insurance, and roadside assistance. The company also sells used vehicles from its rental fleet, which generates additional revenue.

U-Haul Truck Rental:

U-Haul generates revenue by renting out trucks, trailers, and other vehicles for moving and storage purposes. The company also rents out self-storage units and sells packing supplies.

Like Penske, U-Haul alternative offers a variety of rental options, including one-way rentals, round-trip rentals, and long-term leases. The storage and truck rental firm, U-Haul generates revenue by providing a range of add-on services, such as towing insurance, rental equipment, moving labor, unloading assistance and other insurance. This logistics company sells used vehicles from its rental fleet and offers franchising opportunities to entrepreneurs who want to open their own U-Haul locations.

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3. Services And Pricing

The service and pricing of Penske trucks and U-Haul truck rentals may vary depending on various factors. However, here are some general points to consider:


Penske and U-Haul have an extensive network of locations across the United States, making it easy to find a rental truck in most areas. Both companies offer online reservations and customer support via phone or email.

Regarding vehicle quality and maintenance, Penske is known for having a newer fleet of trucks and providing regular maintenance and inspections. On the other hand, U-Haul has a mix of older and newer vehicles, and some customers have reported issues with the mechanical condition of particular trucks.

The two truck rental companies offer add-on services such as packing supplies, towing equipment, and cargo insurance, although the same offerings and prices may vary.


Several factors, including the size of the vehicle, the rental duration, the pickup and drop-off locations, and any add-on services selected, generally determine the Penske truck rentals cost and Uhaul pricing.

Penske generally tends to be more expensive offering unlimited mileage, than U-Haul for comparable rentals. However, some customers prefer Penske due to unlimited mileage, their newer fleet, better customer service, and clarity in pricing quotes.

It’s important to compare prices and services between Penske and Uhaul before making a decision, as the costs can vary significantly depending on the specifics of the rental.

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4. Vehicle Options

Penske and U-Haul offer various truck sizes, but U-Haul Truck sizes and prices.

U-Haul FLeet accommodates cargo vans, pickups, and moving trucks ranging from 10 to 26 feet long, an 8-foot box truck and a 9-foot box Van for small cargo. Penske truck sizes only have moving trucks and tractor-trailers, ranging from 12 to 26 feet long.

5. State Availability and Locations

Penske has over 3,200 store locations and is operational in all 49 states of the US except Alaska.
While U Haul has more than 23,000 store locations all across the country and transports goods to all 50 states of the US.

6. Discounts

Penske and U-Haul have various discount models to their customers. Here are some of the discounts that they may offer:

Although Penske’s truck rental prices are high, it offers many discounts to its customers. The discounts include AAA (American Automobile Association) Discounts to all AAA members, military discounts, One-Way Discounts, Seasonal Discounts, Corporate Discounts, and sometimes free roadside assistance.

U Haul gives fewer discounts or sometimes no discounts on truck rentals. It mainly provides discounts on long-distance moves, military discounts, and seasonal discounts. The deals can range between 10% to 20% on actual cost.

The availability of discounts can vary depending on the specific location and time of year, so it’s a good idea to check with each company directly to see what discounts are currently available.

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7. Mobile App Functionality

Penske has its own mobile app called Penske Driver. The app is available for both iOS and Android devices and is designed for Penske Truck Rental customers.

The app provides customers with a range of valuable features, including the ability to make reservations and book trucks online, manage existing reservations, view rental histories, and access 24/7 roadside assistance.

The Penske app includes a fuel finder tool that helps customers locate the nearest fuel stations and compare fuel prices.

In addition, the app allows customers to track their rental truck’s location and receive alerts about important events, such as pickup and drop-off times. The Penske trucks Driver app is a convenient tool that helps customers manage their truck rentals and stay informed while on the road.

U-Haul has a mobile app that can be downloaded for free from the App Store or Google Play Store. The U-Haul app allows users to reserve box trucks or car carriers, manage truck or trailer rentals, purchase moving supplies, and even find storage units.

The U-Haul app provides access to U-Haul’s 24/7 roadside assistance service, which can help with any issues arising during the rental period.

Additionally, the features of the U-Haul app offer helpful resources such as moving tips and checklists and a locator tool to find nearby U-Haul locations. The app is designed to make the moving process more convenient and streamlined for U-Haul customers.

8. Usability (UX)

The Penske mobile app has a modern and streamlined user interface. The app has a clean, easy-to-use design with large icons and clear text. When you open the app, you will see a home screen with options to make a reservation, manage an existing reservation, or find a Penske location near you.

The U-Haul mobile app also has a straightforward and easy-to-use interface. The app has a bright and colorful design with large buttons and icons that make it easy to find what you want. On opening the app, you can see a home screen with options to make reservations, manage existing reservations, or access other helpful features.

Both U-Haul and Penske offer customer support through their apps. U-Haul has a chatbot that can assist with rental-related questions, and customers can also call customer support directly from the app. Penske also provides customer support through the app, but they do not have a chatbot feature installed.

Conclusion – U-Haul VS. Penske – Which Suits Best?

Both Penske and U-Haul offer similar rental app features, but U-Haul’s app provides additional features that may be helpful for customers planning a move. Penske’s app is more straightforward, but U-Haul’s app offers more tools for planning and organizing a move.

Customers trust Penske for the quality of service, customer care, and the new fleet of trucks and trailers. Whereas U Haul trucks are old, and sometimes their customer service could be better, as they promise.

Penske, a full-service moving company, is a little higher in price but offers a quality of service, while U Haul offers low rental prices but still has some hidden cost, which is included in the final bill. Both of their round trips and cargo van charges may vary for the same truck size and same location with gas mileage calculations.

Choosing between U-Haul and Penske Truck Rental is quite a challenging task. You can decide on answering which U-Haul or Penske is cheaper and accordingly compare the cost of U-Haul rental or the cost to rent Penske rental.

It is recommended you make moving companies comparison of UHaul Vs Penske: pros and cons and also go through Penske truck rental review and U-Haul reviews to make a better decision.

Why Choose aPurple to Build Apps like Penske or Uhaul?

At aPurple, we have a team of professional who helps you to develop similar apps like Penske or U-Haul for your new truck rental venture. aPurple is renowned for its:

  • Technical expertise
  • Flexible cost modules
  • On-time delivery to the market

Wondering how to start a moving truck rental business or How to build a truck rental app like U-Haul or Penske? Contact us today for the best quote.

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