Build your own citizen complaint journalism website and app which people can use to update and stay informed about recent problems.
Streamline Work by Avoiding Manual Processing
Raise Citizen Engagement via the Complaint App
Oversee Every Complain Resolved Seamlessly
Quick Solution to Non-Emergency Complaints
Citizen Complain App can Solve Non-Emergency Issues like
Animal Problems Complaint
Blight Problems Complaint
Facility Issues Complaint
Property Encroachments Complaint
Health Problems Complaint
Land Use Problems Complaint
Park / Tree Problems Complaint
Road Problems Complaint
Snow / Ice Problems Complaint
Trash Problems Complaint
Water / Sewer Problems Complaint
Why is an Online Citizen Complaint App a Must for Every City?
From power outage to drainage leak, a city goes through many problems on a daily basis. The government bodies concerned with the maintenance and solution of such issues may not even know where to look for such troubles.
Thanks to this Government 311 service app digital solution, the process of reporting and resolving such issues have become quick and precise.
The Citizen Problem Reporter Application will be used by the common people of the city or state, to report non-emergency issues that they witness in their community.
The Manager Application will be used by local government personnel to receive notifications to the complaint reports, solve the issues, and update status of each report.
The Admin Dashboard is for the central government body that will be the bridge between the people and concerning government department. They’ll monitor the entire process.
WHAT’S IN IT FOR YOU?
A Smart City Needs a Smart App that helps its citizens and government bodies to support each other.
Your citizen complaint portal app will be your department’s property. Your Government body’s name and logo will be displayed; there will be no trace of us.
Super Admin Access
The government admin has full control of the citizen portal app. They can make changes to the complete solution from their personalized dashboard.
The design of the Government 311 apps will offer a very easy-to-use and helpful user experience for the people.
City Specific Map Integration
The points of issues on the map show the people and government authorities the frequency of issues in a specific region.
With aPurple’s Citizen Engagement App Solution You Will Get:
Simple-To-Use App To View And Report Complaints From The Citizens
The app user will get a minimalist designed citizen complaint app that they can easily understand and operate without any confusion. With this app, they can report a complaint in less than a minute. This approach encourages people to use the app to improve their city or state.
Seamless Administration And Management App For Individual Government Departments
With the 311 like complaint reporting and management app, the specific department is informed of a complaint and assigned an official to resolve the issue. From their on, they can set the priority tasks as per their judgment.
A Unique And Tailored Admin Panel For The Main Government Department To Handle Public Complaints.
The citizen problem handling body of Government will overview the platform using their Admin Dashboard. This dashboard will streamline the process of receiving, dispatching and resolving complaints to a vast extent.
Full Admin Control
Assign Sub- Admins
Create Roles And Manage
Track Complain Status
Get Analytics and Report
Set Profile Who Receives Complaint Mail
Manage And Change Various App Aspects
Advanced Features Enhancing
Your Citizen Problem Reporter Solution
Google Map Integration
One Click Update System
How Your App Will Look When It’s Ready
Our Elite Clients Wanna Say Something
Here is why they love us:
I was worried about the integration of different stores, but the app was ready-to-use with practically unlimited stores and vendor integration.
My food-delivery app was created within 3 days. The quality of the app and the design was fantastique. Loved the work!!
I would like to recommend Apurple’s ready to use the app solution to anyone who is looking for a taxi app development solution. Smart people, Great team!!
The team understands every requirement effectively. I was looking for an Uber-like app, and I got a clone of Uber with my custom features and much more, thanks to the suggestions of the team.
I was looking for a WooCommerce solution for my online store, with basic customizations and re-skinning my platform was provided before the stipulated time. They’ve got some really fast coders.